Tag: Practice Leader

10 Ways to be a Better Dental Practice Manager and Leader

Read more to find out how a huddle can have a tremendous impact on your practice improvement goals.Read more to find out how a huddle can have a tremendous impact on your practice improvement goals.

In his article, “Reliable Organizations: Present Research and Future Directions” (Journal of Contingencies and Crisis Management, 55), Gene Rochlin defines a High-Reliability Organization (HRO) as an organization one that “conducts relatively error-free operations over a long period of time, making consistently good decisions that result in high quality and reliable operations.” The industries that initiated the use of HRO concepts included aviation, nuclear power, manufacturing and the military. Although vastly different in their very nature from dental practices, the high-performing organizations in these sectors offer…

4 Factors Key to Improved Performance of Your Multiple-Location Dental Practice (PART 1)

(This is the first of two articles, by Trude Henderson, on the the lessons regarding performance learned for multi-location dental practices. Please stay tuned for the second half of this article and more on managing CX in multiple offices at once. – Ed.) One of the takeaways of Identify’s pilot study regarded inconsistencies in performance between the offices of multiple-location dental practices. Operating multiple satellite offices in addition to a main office is becoming increasingly attractive, especially among orthodontists. They see…